Question 1

I’m experiencing issues access to your site, what should I do?

Accepted Answer

Please be sure and check to see if you can get to sites like Google. If not, there may be a problem with your internet connection. Please contact your service provider. If you are not experiencing issues like getting into Google, try updating/restarting your internet browser (chrome or firefox), insuring that you have an internet connection may help resolve video or audio playback issues.

Question 2

Where can I submit a prayer request?

Accepted Answer

On the menu at the top of the screen, under "More" click on "Prayer Request"

Question 3

Where can I read Everyday Life?

Accepted Answer

Click on "Everyday Life Magazine" on the menu.
Scroll down and click on issue that you would like to read. It will open up a PDF where you can read that issue!

Question 4

Where can I read Voice of Hope Blog posts?

Accepted Answer

Click on "Blog" on the top menu.
You will see the three most recent blog posts. 
Click "See All Posts" to see more. From there, you can click on another blog post, or you can select a specific category that you want to read more about!

Question 5

Where on your site can I find answers to my spiritual questions?

Accepted Answer

Visit our Voice of Hope Blog where you can access content organized by topics which will help you answer your questions.

Question 6

How do I donate?

Accepted Answer

Click on the "Donate" button on the top right of the menu or at the bottom of the page.

PayPal: Click on the "Donate" button at the top right of the menu or at the bottom of the page.
Venmo: @ThreadofHopeIncOfficial
CashApp: $ThreadofHopeInc
Zelle: info@threadofhope.org
World Remit (International Wire Transfers): Please contact us.

Question 7

My donations or order is not going through.

Accepted Answer

If you are experiencing problems completing your transaction, it may be due to credit card error. 
First, please make sure that your name and address are entered exactly as they appear on your credit card. 
Next, please be sure that you have correctly entered your expiration date and verification number (CVN). 
If this does not resolve your issue, please send us an email at info@threadofhope.org

Question 8

Where can I shop CITRO Company?

Accepted Answer

Visit www.citrocompany.com to shop our broad variety of cosmetics, skincare, and fine jewelry!
All proceeds go 100% to Thread of Hope, Inc.

Question 9

Security and Privacy

Accepted Answer

Does Thread of Hope share my private information? 
Thread of Hope does NOT share or sell your information with anyone. 
Please refer to our privacy policy statement for complete details.

Question 10

How can I contact you?

Accepted Answer

You can email us at info@threadofhope.org

FREQUENTLY ASKED QUESTIONS

Frequently asked questions

I’m experiencing issues access to your site, what should I do?

Where can I submit a prayer request?

Where can I read Everyday Life?

Where can I read Voice of Hope Blog posts?

Where on your site can I find answers to my spiritual questions?

How do I donate?

My donations or order is not going through.

Where can I shop CITRO Company?

Security and Privacy

How can I contact you?

Contact Us

1-508-422-HOPE

1-508-422-4673

(United States & Canada)

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